Approved routine work.
- Configured information
- Supported bookings and changes
- Approved system actions
- Routine confirmations
TRUST & SECURITY
Know what Trelinx did. Know where people stay in control.
Trust comes from visible actions, clear data handling and explicit human boundaries, not from vague AI safety claims.
✓Singapore-region data✓PDPA-aware controls✓Visible handoff
THE SIMPLE RULE
Automate the routine. Keep judgement with people.
Anything needing judgement.
- Policy exceptions
- Professional judgement
- Sensitive situations
- Requests outside the rules
The workflow should make the boundary obvious before launch.
WHAT YOUR TEAM CAN VERIFY
Make delegation observable.
Operations, IT and data-protection stakeholders need different evidence.
What was handled?
Completed work, exceptions and handoffs stay visible to the operating team.
What can it access?
Define the connected systems, permissions and approved actions for each workflow.
What happens to data?
Review data flows, processors, retention and deletion requirements for the deployment.
SINGAPORE DATA & PDPA
Data residency is useful. It is not the whole PDPA story.
Trelinx is designed around Singapore-region infrastructure for customer data.
Your deployment should still document the actual data flows, processors, retention rules and purpose of use.
PDPA can permit overseas transfers.
The Transfer Limitation Obligation requires a comparable standard of protection for personal data transferred overseas.
Read the PDPC obligations →Use our PDPA vendor checklist →PLATFORMS & PROGRAMMES
Platforms and programmes.
The platforms Trelinx runs on and the startup programmes it belongs to.
Meta · Tech ProviderTrelinx is an approved Meta Tech Provider on the official WhatsApp Business Platform. You connect your own WhatsApp Business account, and Meta bills WhatsApp fees to you directly.
NVIDIA · Inception memberTrelinx is a member of NVIDIA Inception, NVIDIA's programme for startups.
AWS · Activate memberTrelinx is hosted on AWS in Singapore and is a member of AWS Activate, AWS's programme for startups.
Google for Startups · Cloud Program memberTrelinx is a member of the Google for Startups Cloud Program, Google's programme for startups.
START SMALL
Trust is easier to evaluate when the first scope is small.
01
PICK ONE
A request your team handles every day.
“Can I change my booking?”
02
SET THE RULES
Define the data, rules and human boundary.
03
ADD MORE
Review the evidence, then add more.
Ready to start with one task?
FAQ
Questions to resolve before procurement.
Trelinx is designed around Singapore-region infrastructure for customer data. Confirm the exact data flows, processors and retention requirements for your deployment during implementation.
No. Singapore's PDPA allows overseas transfers when the Transfer Limitation Obligation is met and a comparable standard of protection is ensured. Data residency and PDPA compliance are related, but they are not the same thing.
Your operating team sees conversations, completed actions, exceptions and handoffs in the Command Centre. Each workflow defines the connected systems, permissions and approved actions Trelinx can use.
Retention and deletion rules are set for each deployment. Review the data flows, processors, retention and deletion requirements during implementation, and send data requests to dpo@trelinx.com.sg.
Yes. Human handoff is part of the operating model. Your workflow defines where Trelinx stops and who receives the case with the relevant context.
Trelinx's DPO contact is dpo@trelinx.com.sg.
TRUST REVIEW
Bring your Ops, IT or DPO questions.
We would rather make the boundary explicit than hide it behind a generic security claim.