COMMAND CENTRE

Know what Trelinx handled and what still needs you.

Completed work, exceptions, location activity and handoffs stay visible in one operating view.

See the operating view ↓Book a Demo
Completed work visibleHandoffs visibleLocation-aware activity
The problem

Your front desk can be fully staffed and still be overloaded.

Calls, WhatsApp and walk-ins arrive at the same time. Trelinx handles routine demand so your team can stay with the customer already in front of them.

9:14 PM
The clinic is closed, but a patient needs to move tomorrow’s appointment.
Customer messaging a clinic after hours to reschedule an appointmentCan I change my appointment to next week?
6:43 PM
The receptionist is helping a parent at the counter when another parent calls.
Tuition centre receptionist helping a parent while another parent callsHi, do you have slots for 2 kids today?
Saturday lunch rush
Front-of-house is serving a full restaurant while reservation calls keep coming in.
Restaurant team serving guests during a busy lunch period while calls arriveDo you have a table for 6 tonight?
The issue is not whether you have a receptionist. It is what happens when demand exceeds one person's attention.

MULTI-LOCATION OPERATIONS

Different locations.
One operation.

7 locations connectedLive operating view
Trelinx Command CentreLive across 7 locations
Select an outlet to see what Trelinx is handlingLive
SINGAPORE
JurongReschedule
JurongWhatsApp · 9:31 AM
Completed
Customer

“Can I move my appointment to next week?”

Trelinx actionCalendar updatedNew appointment confirmed automatically.
Illustrative activity
Voice + WhatsAppLocation-aware rulesOne operating view

ONE OPERATING VIEW

Delegation does not have to mean losing visibility.

COMPLETED

See what Trelinx finished.

  • Bookings and changes
  • Customer confirmations
  • Location and channel
  • Outcome recorded
NEEDS ATTENTION

See what still needs a person.

  • Reason for handoff
  • Customer context
  • What Trelinx already checked
  • Which location owns the next step

Your team can focus on exceptions instead of replaying every routine interaction.

START SMALL

Start with one outlet or one workflow.

01
PICK ONE

A request your team handles every day.

“Can I move my appointment?”
02
SET THE RULES

Agree what counts as completed and what needs attention.

03
ADD MORE

Add more locations when the operating view is useful.

Ready to start with one task?
See pricing ↓
BUILT FOR SINGAPORE
✓Singapore data residency
✓PDPA-aware controls
✓Visible actions & audit trail
Trust & Security →

SEE YOUR OWN OPERATION

Use one real workflow and one real location.

We will show what completed work and handoffs would look like in the Command Centre.

See integrations