Turn room enquiries into viewings without repetitive back-and-forth.
Trelinx handles WhatsApp room discovery, keeps the selected room in context, sends visual options, books viewings and can move the customer toward reservation and deposit when the workflow allows it.
A team member is showing a room to a prospective tenant.
“I need somewhere quiet near Paya Lebar under S$2,000.”
Needs understood, matching rooms found, viewing offered.
Give Trelinx one real room search.
You should not need instructions or a sales call to understand whether the product works.
“I need somewhere quiet near Paya Lebar under S$2,000.”
What Trelinx can finish before the leasing team gets involved.
The strongest co-living workflow is visual and contextual: discover a room, refine the brief, book a viewing and keep the exact room anchored throughout the conversation.
Find matching rooms
Search by budget, location, room type and lifestyle preferences.
Send the exact room context
Share room cards, photos and details without making the prospect restate which room they mean.
Book a viewing
Offer a valid viewing slot and create the booking for the selected room.
Dispute, unusual term or sensitive exception
Preserve the selected room and customer context, then bring in the leasing team.
When judgement belongs to a person, Trelinx prepares the handoff.
Automation should remove repetitive discovery work without pretending every tenancy question is routine.
Trelinx does the preparation
Before the handoff, the routine context can already be assembled so the staff member starts from the actual issue, not from zero.
The leasing team owns the exception
Disputes, unusual commercial terms, policy exceptions and other judgement-heavy tenancy issues stay with the leasing team.
Every property keeps its own inventory. Operations sees one pipeline.
Trelinx can keep room, house and location context separate while the operating team sees enquiries, viewings and exceptions across the portfolio.
Works with the systems that already run the front desk.
Trelinx should fit the operation, not force staff to rebuild it around another tool.
Room inventory
Search and reference the current supported room catalogue and exact room context.
Viewing calendar
Check and create viewing appointments.
Deposits & receipts
Send supported holding-deposit links and keep payment status visible.
Prospect records
Keep relevant customer context and interaction history available.
Operational automation with visible boundaries.
Trust comes from clear rules, visible actions and the ability for people to take over when needed.
Designed around Singapore-region infrastructure for customer data.
Data collection, retention and customer requests are handled within the stated PDPA framework.
Conversations, actions, handoffs and outcomes remain visible in Command Centre.
Your rules determine where routine automation ends and people take over.
Start with one outlet. Scale when the operation is ready.
The same platform can expand to more locations without turning the first conversation into an enterprise project.
Launch offer including the platform, 1,000 voice minutes and 1,000 WhatsApp messages.
Scale when you need to
Additional outlets start at S$88/month. Usage and custom integrations scale separately, so the operating model stays visible.
Enough detail to carry the conversation internally.
Is the co-living demo on voice too?
The public co-living proof should currently be treated as WhatsApp-first so room cards, photos and persistent visual context can do the work they are best suited for.
Can Trelinx remember the exact room I chose?
Yes. The intended workflow keeps the selected room anchored unless the customer asks to change it, so follow-up questions do not force a restart.
Can it book a viewing?
Yes. The demo workflow supports room discovery followed by viewing booking.
Can it take a holding deposit?
The demo workflow can move a selected room toward reservation and send the supported holding-deposit payment link when that path is available.
Can we connect our own property systems?
Custom integrations can be scoped for inventory, CRM, booking and internal systems where the operational workflow requires them.
A room search is enough to test the real experience.
Open the co-living WhatsApp demo, give it a budget and location, then refine what you want and see whether the same context survives.