Keep showroom teams with the customer already in front of them.
Trelinx handles voice and WhatsApp across showrooms, finds the right location, checks appointment slots, books test drives or viewings and prepares specialist handoff when the question needs a person.
A consultant is already with a customer in the showroom.
“I want to test drive a Kestrel EV this Saturday.”
Showroom found, slot checked, test drive booked.
Give Trelinx one routine showroom job.
You should not need instructions or a sales call to understand whether the product works.
“I want to test drive a Kestrel EV this Saturday.”
What Trelinx can finish before a consultant gets involved.
Routine showroom coordination can be completed immediately, while commercial and specialist questions are routed with context.
Find the nearest showroom
Use the customer location to identify the closest supported showroom and provide directions.
Book a test drive or viewing
Check an eligible slot and create the appointment with the supported showroom workflow.
Manage an existing appointment
Find and update the appointment without making the customer restart the conversation.
Insurance, valuation, negotiation or specialist question
Collect the relevant context, then route to the appropriate person or partner.
When judgement belongs to a person, Trelinx prepares the handoff.
A useful automotive front desk coordinates the routine path without inventing stock, discounts or specialist advice.
Trelinx does the preparation
Before the handoff, the routine context can already be assembled so the staff member starts from the actual issue, not from zero.
The specialist owns the judgement
Firm pricing, discounts, stock commitments, valuation, insurance advice and other specialist matters stay with the appropriate consultant or partner.
Ten showrooms can still feel like one front door.
Trelinx can keep location-specific appointments, directions and operating context separate while HQ sees demand and exceptions across the group.
Works with the systems that already run the front desk.
Trelinx should fit the operation, not force staff to rebuild it around another tool.
Appointments
Check and create supported test drive, viewing or sales appointments.
CRM & customer records
Keep relevant prospect and prior interaction context available.
Published vehicle information
Answer supported product, rental or chauffeur questions from approved information.
Specialist routing
Route insurance or other specialist workflows after the relevant details are captured.
Operational automation with visible boundaries.
Trust comes from clear rules, visible actions and the ability for people to take over when needed.
Designed around Singapore-region infrastructure for customer data.
Data collection, retention and customer requests are handled within the stated PDPA framework.
Conversations, actions, handoffs and outcomes remain visible in Command Centre.
Your rules determine where routine automation ends and people take over.
Start with one outlet. Scale when the operation is ready.
The same platform can expand to more locations without turning the first conversation into an enterprise project.
Launch offer including the platform, 1,000 voice minutes and 1,000 WhatsApp messages.
Scale when you need to
Additional outlets start at S$88/month. Usage and custom integrations scale separately, so the operating model stays visible.
Enough detail to carry the conversation internally.
Does Automotive support both voice and WhatsApp?
Yes. The automotive experience is being positioned across both channels, so customers can use the channel that fits the task.
Can Trelinx book a test drive?
Yes. The demo workflow supports checking an eligible slot and creating supported test-drive or vehicle-viewing appointments.
Will it invent a price, discount or stock position?
It should not. Firm pricing, discounts, stock commitments and valuation should stay grounded in approved information or be handed to a person.
What happens with insurance questions?
Trelinx can collect the relevant details first, then route the customer to the appropriate insurance partner or specialist with context.
Can different showrooms have different hours and appointment rules?
Yes. The multi-location model is designed around location-specific context while HQ keeps one operational view.
A test-drive request is enough to judge the operational flow.
Call or WhatsApp the automotive demo, book a test drive, then ask for insurance help and see whether the handoff stays contextual.