FOR PARKS & ATTRACTIONS
Help visitors plan and change their visit without creating another queue for staff.
Trelinx handles routine calls and WhatsApp about tickets, hours, bookings and visit changes, then routes live exceptions to staff.
PDPA-aware controlsVisible actionsHuman handoff
ENTRANCEVisitor-services team handling a queue
PHONEAre you open if it rains?
WHATSAPPCan we move our tickets to Sunday?
THE PRESSURE
Visitor questions spike when the site is already busy.
Tickets, hours, directions and live operational questions all arrive around the same peak periods.
Are you open if it rains?
Can we move our tickets to Sunday?
Try Trelinx live.
LIVE PLAYGROUND
Parks
Try this request
What should I book for a family of four this Sunday?
Your mic turns on only after you click. Up to 3 minutes, recorded like a real call.
CONNECTED TO YOUR TICKETING SYSTEM
Does Trelinx work with the systems you already use?
The booking changes where your visitor team already works.
Your ticketing system stays the source of truth.
VISITOR
“Can we move our family tickets to Sunday morning?”
TRELINX
Check booking
Check Sunday capacity
Update tickets
TICKETING SYSTEM
Booking updated ✓
OUTCOMEVisitor receives the new ticket details
Tickets·Capacity·Booking changes·Visit information·Write-back
Try: “What should I book for a family of four this Sunday?”
Your mic turns on only after you click. Up to 3 minutes, recorded like a real call.
VISIT PLANNING + RULES
Answer the routine plan, stop at live operational judgement.
See how Trelinx handles a routine request and brings your team in when judgement is needed.
Scroll to see howStep 1 of 6
MULTI-SITE OPERATIONS
How does Trelinx handle more than one location?
Each attraction can keep its own capacity and operating rules.
Different hours, ticket products and live statuses. One view across sites.
TRELINX COMMAND CENTREIllustrative operating view
- Main attractionBooking moved to SundayFamily of 4
- Event zoneVisit details sent10:00 AM slot
- Outdoor activityWeather closure questionNeeds visitor services
START SMALL
How do you start with Trelinx?
Start with one routine request. Add more when it works.
01
PICK ONE
One routine request.
“Can we move our tickets to Sunday?”
02
SET THE RULES
Set the connected system and handoff point.
03
ADD MORE
Another workflow, team or location when it works.
TRANSPARENT PRICING
How much does Trelinx cost?
Start with one attraction or visitor workflow.
FIRST OUTLET / LOCATION
S$788 / month
Calls, WhatsApp, bookings and follow-ups in one place.
Calls + WhatsApp1,000 voice minutes + 1,000 messages
One operating viewConversations, actions and handoffs
Connected actionsBookings, updates and human handoff
IN SHORT
What is an AI receptionist for parks and attractions in Singapore?
Trelinx answers routine calls and WhatsApp messages about tickets, opening hours, directions and bookings for parks and attractions in Singapore.
Where your ticketing workflow and policy allow it, Trelinx changes a visit date, writes it back and confirms with the visitor.
Live weather, safety and closure decisions stay with your team; refund exceptions go to staff with context.
FAQ
What do parks & attractions teams ask?
Questions parks & attractions teams ask.
Yes, using the approved ticket products, hours and policies configured for the attraction.
Yes, where the connected ticketing workflow and policy allow the requested change.
No. The ticketing system remains the source of truth. Trelinx can handle the conversation and write supported booking changes back into it.
It can share approved weather policies, but live closure or safety decisions should come from the attraction team or a connected live status source.
Requests outside the approved refund policy should be routed to staff with the relevant booking and conversation context.