9:14 PM
The clinic is closed, but a patient needs to move tomorrow’s appointment.
Can I change my appointment to next week?
TRANSPARENT PRICING
Know what you pay before you talk to sales.
Start with one outlet. Add locations, usage and custom work only when your operation needs them.
✓Published starting price✓No long-term lock-in currently✓Order form confirms final terms
The problem
Your front desk can be fully staffed and still be overloaded.
Calls, WhatsApp and walk-ins arrive at the same time. Trelinx handles routine demand so your team can stay with the customer already in front of them.
6:43 PM
The receptionist is helping a parent at the counter when another parent calls.
Hi, do you have slots for 2 kids today?
Saturday lunch rush
Front-of-house is serving a full restaurant while reservation calls keep coming in.
Do you have a table for 6 tonight?
The issue is not whether you have a receptionist. It is what happens when demand exceeds one person's attention.
CORE PLAN
Start with one outlet. Add more when you need them.
These figures reflect the current Trelinx launch pricing.
FIRST OUTLET
S$788 / month
Voice, WhatsApp and Command Centre in one operating plan.
Voice1,000 minutes included
WhatsApp1,000 messages included
Command CentreIncluded
Additional outlet+S$88 / month each
WHEN USAGE OR SCOPE GROWS
Voice above allowanceS$0.30 / minute
WhatsApp above allowanceApplicable bundle / rate card
Custom integration workFrom S$888 once
SetupS$2,888 once
Custom work is scoped against the workflow before it is added to an order form.
FOUR THINGS TO KNOW
Make the commercial model easy to scan.
Included each month
First outlet, 1,000 voice minutes, 1,000 WhatsApp messages and Command Centre.
Voice usage
Usage above the included voice allowance is currently S$0.30 per minute.
More outlets
Add each additional outlet from S$88 per month.
Custom work
Custom integrations start from S$888 once depending on scope.
EXAMPLES
Make the arithmetic visible.
Base platform examples before voice overage, WhatsApp overage or custom integration work.
Base launch plan for the first outlet.
S$788 plus one additional outlet at S$88.
S$788 plus three additional outlets at S$88 each.
STANDARD RATES
Pay for what you use.
The published rates your package is built from, and what any usage beyond it costs.
| Component | Price | How it works |
|---|---|---|
| First outlet | S$788/month | Voice (1,000 minutes), WhatsApp (1,000 messages) and Command Centre in one operating plan. |
| Additional outlet | +S$88/mth | Per additional outlet, same full platform each. |
| Setup | S$2,888 once | One-time onboarding, monthly or annual. |
| Voice | S$0.30/min | Above the included minutes. Prepaid wallet · no monthly minimum · annual plans: full year's allowance upfront · same rate for outbound reminders and callbacks. |
| S$80/mth per 1,000 | Per-message · buy from 1,000 messages · alerts at 80%/100%. Bundles below. | |
| Human Conversation Continuity | S$0.08/min (Voice) | Optional · keeps recording + analytics flowing through a human transfer. |
| Add-ons | S$88/mth flat | e.g. extra concurrent line · IVR · website widget. |
| Custom integration | from S$888 once | Anything beyond the standard list. |
| Bundle | Monthly | Above the bundle |
|---|---|---|
| 1,000 messages | S$80/mth | S$80 per 1,000 |
| 5,000 messages | S$400/mth | S$80 per 1,000 |
| 10,000 messages | S$700/mth | S$70 per 1,000 |
Per-message · buy from 1,000 messages · alerts at 80%/100%. Calculate your cost →
EVERY PLAN · FULL PLATFORM
What's included
No premium tier, no add-on to unlock the basics.
- Voice: inbound + outbound, 24/7
- WhatsApp: text, voice notes, images
- Multi-outlet dashboard: one view
- Unified inbox + Call History
- CRM + per-location analytics
- 15+ voice languages, Singlish support
- Bookings, deposits + payment links
- Recording, transcripts + auto-summaries
- Installable app (PWA) + team roles
- Standard integrations: Calendar · HitPay · Stripe
Singapore data residency · PDPA-aware controls · audit logs + PII masking. See the full breakdown in Features →
BILLING
How billing works.
Monthly or annual
Pay monthly at S$788, or annually at S$9,456. The S$2,888 setup fee is charged once either way.
Over your bundle
No penalty. Usage beyond your bundle is charged at standard rates: voice at S$0.30/minute, WhatsApp at S$80 per 1,000 messages.
Unused minutes
On annual plans, the full year's minutes and messages are available from day one and can be used any time during the contract year. Monthly plans reset each month.
No per-seat pricing
There is no per-seat pricing. You pay for what you use and scale per outlet.
What setup covers
Onboarding, knowledge-base setup, PDPA config, voice tuning and custom agent design.
Terms
Terms and conditions apply. Extra usage charged at standard rates. Final commercial terms are set out in the order form.
Custom solutions
Running a POS, booking system or CRM we don't integrate with out of the box? We build it, scoped per integration, from S$888. Talk to us.
FAQ
Practical pricing questions.
Trelinx is currently offered without a long-term lock-in. Final commercial terms are set out in the order form.
The current launch offer includes the first outlet, 1,000 voice minutes, 1,000 WhatsApp messages and Command Centre access.
Voice usage above the included allowance is currently priced at S$0.30 per minute.
Additional outlets currently start at S$88 per month each.
Standard supported connections may be part of the platform workflow; custom integration work starts from S$888 once depending on scope.
No penalty. Usage beyond your bundle is charged at standard rates: voice at S$0.30/minute, WhatsApp at S$80 per 1,000 messages. On annual plans, the full year's minutes and messages are available from day one and can be used any time during the contract year. Monthly plans reset each month.
On annual plans, the full year's minutes and messages are available from day one and can be used any time during the contract year. Monthly plans reset each month.
Onboarding, knowledge-base setup, PDPA config, voice tuning and custom agent design. It is S$2,888 once, whether you pay monthly or annually.
Anything beyond the standard list (Google Calendar · HitPay · Stripe). Scoped per build, from S$888.
Yes. Trelinx publishes its full rate card so you know the price before you even talk to sales: voice, WhatsApp, platform, setup and add-ons. You pay for what you use and scale per outlet, with no enterprise runaround.
USE YOUR NUMBERS
Estimate the likely monthly cost first.
Use the calculator for outlet count and voice usage, then book a demo if the model makes sense.