EVALUATE TRELINX

Test the outcome, not the performance.

Use a real customer request. Change your mind, ask for an exception and see whether the work is completed or handed over correctly.

Start with the live demo ↓Book an evaluation

Singapore data residencyPDPA-aware controlsHuman handoff

The problem

Your front desk can be fully staffed and still be overloaded.

Calls, WhatsApp and walk-ins arrive at the same time. Trelinx handles routine demand so your team can stay with the customer already in front of them.

9:14 PM

The clinic is closed, but a patient needs to move tomorrow’s appointment.

Customer messaging a clinic after hours to reschedule an appointment

Can I change my appointment to next week?

6:43 PM

The receptionist is helping a parent at the counter when another parent calls.

Tuition centre receptionist helping a parent while another parent calls

Hi, do you have slots for 2 kids today?

Saturday lunch rush

Front-of-house is serving a full restaurant while reservation calls keep coming in.

Restaurant team serving guests during a busy lunch period while calls arrive

Do you have a table for 6 tonight?

The issue is not whether you have a receptionist. It is what happens when demand exceeds one person's attention.

Try Trelinx live.

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LIVE PLAYGROUND

Clinic

Try this request

Can I book a health screening this Saturday morning near Bishan?

English · Mandarin · Malay · Tamil + more

Understands Singlish · Switch languages anytime

Prefer a real channel?Phone call →WhatsApp →

HOW TRELINX WORKS

Trelinx handles the routine.
Your team stays in control.

See how Trelinx knows when to act, and when to bring your team in.

Scroll to see how

THE SIMPLE RULE

Routine handled. Judgement stays with your team.

Trelinx acts when a request fits your rules. When it does not, your team gets the details and decides.

ROUTINE

Trelinx handles it.

When the request fits your normal schedule and rules.

Checks what is available
Takes the approved action
Confirms with the customer

NEEDS JUDGEMENT

Your team decides.

When the request falls outside your normal rules.

Request already captured
What Trelinx checked is included
Customer does not repeat everything

You stay in control without handling every routine request.

Step 1 of 6

WHAT TO TEST

Use the same request you would give any alternative.

Change one important detail, push outside the rules, and check whether the final operational outcome is correct.

WHAT TO DOChange your mind

WHAT GOOD LOOKS LIKETrelinx keeps the original context and updates the same request.

WHAT TO DOAsk something outside the rules

WHAT GOOD LOOKS LIKETrelinx hands over instead of inventing an answer.

WHAT TO DOSwitch the location

WHAT GOOD LOOKS LIKEThe correct location rules and availability are used.

WHAT TO DOBe vague

WHAT GOOD LOOKS LIKETrelinx clarifies before taking an action.

BRING YOUR OWN TEST

Use a real customer request, not our best-case script.

We can run the same scenario together and inspect the result, the action taken and the handoff boundary.

See implementation