Start with one location, one high-volume workflow and one clear human exception path. Configure it, test real scenarios, observe the outcomes, then expand.

AI RECEPTIONIST · SINGAPORE

Meta · Tech Provider

Approved Meta Tech Provider on the official WhatsApp Business Platform

Your AI receptionist for calls and WhatsApp

Q: What happens when Trelinx does not know what to do?

Trelinx follows your configured business rules. It can ask for missing context, route the enquiry, or bring in a person with the conversation history preserved.

Q: Can different outlets have different schedules, services and rules?

Yes. Trelinx can use the relevant outlet, schedule, service and routing rules before answering or taking action.

Q: Do we need to replace our booking, payment or CRM systems?

No. Trelinx is designed to work with the systems you already use. Standard supported connections and custom integrations can be scoped around the workflow.

Q: Where is customer data stored?

Trelinx is designed around Singapore-region infrastructure for customer data. Exact data flows, processors and retention requirements are confirmed during implementation.

Q: Can we test the experience before deciding?

Yes. Use the live voice or WhatsApp demo with a request that resembles real customer work before discussing deployment.

Serve more customers without adding more work for your team. Trelinx handles enquiries, bookings and follow-up across phone and WhatsApp, then keeps routine customer work moving when plans change.

See what Trelinx handles →

Singapore data residencyPDPA-aware controlsHuman handoff

Meta · Tech Provider
NVIDIA · Inception member
AWS · Activate member
Google for Startups · Cloud Program member

IN SHORT

What is an AI receptionist?

An AI receptionist is software that answers your business calls and WhatsApp messages the way a front desk would. Trelinx follows your configured rules, completes supported requests such as bookings and reschedules, answers branch questions after hours, and hands anything that needs judgement to your staff with the conversation context attached.

The problem

Your front desk can be fully staffed and still be overloaded.

Calls, WhatsApp and walk-ins arrive at the same time. Trelinx handles routine demand so your team can stay with the customer already in front of them.

9:14 PM

The clinic is closed, but a patient needs to move tomorrow’s appointment.

Customer messaging a clinic after hours to reschedule an appointment

Can I change my appointment to next week?

6:43 PM

The receptionist is helping a parent at the counter when another parent calls.

Tuition centre receptionist helping a parent while another parent calls

Hi, do you have slots for 2 kids today?

Saturday lunch rush

Front-of-house is serving a full restaurant while reservation calls keep coming in.

Restaurant team serving guests during a busy lunch period while calls arrive

Do you have a table for 6 tonight?

The issue is not whether you have a receptionist. It is what happens when demand exceeds one person's attention.

HOW TRELINX WORKS

Trelinx handles the routine.
Your team stays in control.

See how Trelinx knows when to act, and when to bring your team in.

Scroll to see how

THE SIMPLE RULE

Routine handled. Judgement stays with your team.

Trelinx acts when a request fits your rules. When it does not, your team gets the details and decides.

ROUTINE

Trelinx handles it.

When the request fits your normal schedule and rules.

Checks what is available
Takes the approved action
Confirms with the customer

NEEDS JUDGEMENT

Your team decides.

When the request falls outside your normal rules.

Request already captured
What Trelinx checked is included
Customer does not repeat everything

You stay in control without handling every routine request.

Step 1 of 6

WHAT HAPPENS NEXT

Customers change plans.
The next step still gets done.

Booking madeSend the reminder

Customer cancelsOffer the slot to the waitlist

Customer does not showOffer another time

Asked, but did not bookFollow up once

Staff already handling it? Trelinx stays out.

Try Trelinx live.

More industries →

LIVE PLAYGROUND

Clinic

Try this request

Can I book a health screening this Saturday morning near Bishan?

Your mic turns on only after you click. Up to 3 minutes, recorded like a real call.

English · Mandarin · Malay · Tamil + more

Understands Singlish · Switch languages anytime

Prefer a real channel?Phone call →WhatsApp →

MULTI-LOCATION OPERATIONS

Different locations.
One operation.

Trelinx Command CentreLive across 7 locations

Select an outlet to see what Trelinx is handlingLive

SINGAPORE

JurongReschedule

JurongWhatsApp · 9:31 AM

Completed

Customer

“Can I move my appointment to next week?”

Trelinx actionCalendar updatedNew appointment confirmed automatically.

Illustrative activity

Voice + WhatsAppLocation-aware rulesOne operating view

INTEGRATIONS & ACTIONS

Keep the systems your team already uses.

ONE CUSTOMER REQUEST

“Can I move my booking to Sunday?”

Received by phone or WhatsApp

Check your rules

Trelinx checks the outlet’s availability and booking rules.

Update your booking system

When permitted, the new slot is recorded in your connected workflow.

Confirm the next step

The customer gets an answer. Exceptions go to your team.

Example workflow. Connections and rules are configured for each business.Discuss your systems →

INDUSTRIES

Different businesses. Same everyday requests.

Clinic receptionist helping a patient at the front desk

CLINICS & WELLNESS

Appointments, changes, enquiries.

→

Tuition centre staff member speaking with a parent while students arrive

TUITION & ENRICHMENT

Parents, trials, schedules.

→

Property agent showing a Singapore apartment

PROPERTY & ACCOMMODATION

Enquiries, viewings, follow-up.

→

AUTOMOTIVE

Bookings, test drives, handoff.

→

Also used for parks, attractions, restaurants, co-living and service businesses.Explore industries →

START SMALL

Start with one task. Add more when it works.

PICK ONE

A request your team handles every day.

“Can I change my booking?”

SET THE RULES

Hours, policies and when staff step in.

ADD MORE

Another task or location, when you're ready.

Ready to start with one task?

See pricing ↓

BUILT FOR SINGAPORE

✓Singapore data residency

✓PDPA-aware controls

✓Visible actions & audit trail

Trust & Security →

TRANSPARENT PRICING

Simple pricing that grows with your operation.

FIRST OUTLET

S$788 / month

Calls, WhatsApp and routine customer work in one place.

Calls + WhatsApp1,000 voice minutes + 1,000 messages

One operating viewConversations, actions and handoffs

Customer actionsBookings, payments and human handoff

See full pricing →

FAQ

Practical questions before rollout.

The things teams usually want to confirm.

What happens when Trelinx does not know what to do?+

Can different outlets have different schedules, services and rules?+

Do we need to replace our booking, payment or CRM systems?+

Where is customer data stored?+

How do we start?+

Can we test the experience before deciding?+

TRY TRELINX LIVE

One customer request is enough.

Try Trelinx by voice or WhatsApp. See whether it understands the request, takes the action and gives you a clear outcome.

Try by Voice Try on WhatsApp