Messaging is strongest when the context stays with the customer.
Trelinx uses WhatsApp for persistent conversations, rich content, follow-up links and workflows where customers naturally move from discovery into action.
The conversation remains visible as the customer refines the request.
Share links, listings, brochures or other supported assets.
Move from enquiry into booking, viewing or follow-up.
Use the channel for work that benefits from visual and persistent context.
The interface should help a customer continue, not make them repeat what they were already looking at.
Search and discovery
Property and co-living customers can receive relevant options, links, photos and follow-up in the same thread.
Booking workflows
Trials, appointments, viewings and reservations can move forward without switching into another conversation.
Links and payments
Supported workflows can send secure links for deposits or next-step actions when appropriate.
Start with a specific request.
The best test is one that forces Trelinx to preserve your constraints.
“I’m looking for a quiet room near Paya Lebar under S$2,000.”
The website can hand WhatsApp the object the customer is already viewing.
A listing, room or venue page should be able to open a conversation with that exact context instead of asking the customer to start again.
Customer views an item
They are already looking at a specific room, listing or venue on your site.
They choose “Ask Trelinx”
The exact object is passed into the messaging journey.
Trelinx continues from there
The customer can ask for details, alternatives or a booking without restating the item.
Outcome stays visible
The resulting viewing, reservation or handoff appears in the operating record.
What teams ask before moving enquiries onto WhatsApp.
How much does WhatsApp Business API cost in Singapore?
Meta charges for WhatsApp Business API messages based on its own published rates, and those charges are paid directly by your business. Trelinx is priced separately, for the AI that answers and completes the work: the S$788/month launch plan includes Trelinx handling of 1,000 WhatsApp messages for the first outlet, alongside Voice and Command Centre. Trelinx usage above that allowance follows the Trelinx bundle and rate card.
Can Trelinx send booking and payment links on WhatsApp?
Yes. Where the workflow is configured for it, Trelinx can share booking links and payment links, such as HitPay or Stripe, inside the same WhatsApp conversation.
Which languages does Trelinx support on WhatsApp?
Trelinx WhatsApp supports English, Singlish, Mandarin and Malay.
Open a live WhatsApp demo.
Ask for one normal task, refine it once, then see whether the thread remains coherent.