Useful before impressive
A completed customer job matters more than a clever conversation with no outcome.
ABOUT TRELINX
Built for the gap between customer demand and human attention.
Trelinx builds AI front-desk and customer-operations software for Singapore businesses where calls, WhatsApp and local operations compete for the same team.
✓Singapore company✓Multi-location focus✓Human judgement stays visible
WHY TRELINX EXISTS
Customers arrive at the same time. Human attention does not.
The product is built around a simple operating idea: complete repetitive work automatically, then make exceptions obvious to people.
People keep judgement
Automation should remove repetition, not pretend every situation can be automated.
Operations stay visible
Completed work, exceptions and handoffs should be easy for the team to inspect.
THE FOUNDERS
Two co-founders. One operating problem.
Hariz Farhan
Co-founder & CEOHariz spent 10+ years in direct sales across roadshows, door-to-door B2B, CRM and finance products, and built three businesses of his own. The repeated problem was the same: customer demand kept arriving while the team was already occupied. In 2026 he co-founded Trelinx to address that operating gap.
LinkedIn →
Mahmoud Othman
Co-founder & CTOMahmoud is the CTO and architect of Trelinx. He built the voice AI, WhatsApp engine, multi-tenant routing layer and real-time Command Centre. His work sits at the intersection of real-time systems and applied AI. Previously he co-built K8Studio at CloudOps, a Kubernetes IDE used by infrastructure teams worldwide.
LinkedIn →COMPANY
Built and operated in Singapore.
LEGAL NAMETrelinx Pte. Ltd.
UEN 202601108H
OFFICEPaya Lebar, Singapore
60 Paya Lebar Road, #06-28
CONTACThello@trelinx.com.sg
Sales and general enquiries
SEE THE PRODUCT
The product is the strongest explanation.
Try one normal customer request and inspect the outcome before deciding whether Trelinx is relevant to your operation.