AI receptionist for
multi-centre tuition &
enrichment groups
in Singapore

Field parent enquiries, schedule trial classes, follow up — across all your branches in Singlish, Mandarin, Tamil, 24/7.

PSLE-result week: 200+ parent enquiries. Every anxious parent gets a real-time response.

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Your front desk can't keep up

PSLE results week alone floods your lines with 200+ calls. Registration season means parents calling every branch, all day, asking the same questions about fees, schedules, and available slots. If you run 5 to 15 centres, you simply cannot staff every front desk with someone who knows every programme inside out. Missed calls become missed enrolments.

How Trelinx helps tuition & enrichment centres

Parent enquiry handling

Answers questions about trial classes, fees, schedules, and available slots — pulling from each branch's own knowledge base so parents always get the right information.

Multi-branch call routing

Each centre gets its own number. Calls are routed to the right branch automatically, with overflow handled centrally so no call goes unanswered during peak periods.

Registration follow-up reminders

Parents who enquired but didn't register get a personalised WhatsApp follow-up — referencing the subject, branch, and time slot they asked about. You set the timing.

WhatsApp auto-reply for parents

Parents who prefer texting get instant replies on WhatsApp — same knowledge base, same accuracy, same languages. No extra staff needed to monitor the chat.

Singlish, Mandarin & Tamil support

Trelinx understands the way Singapore parents actually speak. Whether it's “got space for P4 Maths anot?” in Singlish or a Mandarin-speaking grandparent calling on behalf, every caller is understood.

Per-branch analytics

See enquiry volume, peak hours, top questions, and conversion rates for every centre — all in one dashboard. Spot which branches need more marketing or staffing before it becomes a problem.

Frequently asked questions

Can it answer questions about fees and schedules?+
Yes. Trelinx pulls from the knowledge base you configure per branch — class schedules, fee structures, available time slots, and promotional packages. Parents get accurate answers instantly, whether they call at 10am or 10pm.
Does it work across multiple branches?+
Absolutely. Each branch gets its own phone number and knowledge base, but everything rolls up to a single dashboard. You can see enquiry volume, conversion rates, and missed-call trends across all your centres in one place.
Can it follow up with parents who didn't enrol?+
Trelinx can send automated WhatsApp follow-ups to parents who enquired but haven't registered — with a personalised message referencing the subject and branch they asked about. You set the timing and message template.
Is it PDPA compliant for children's data?+
Trelinx is built for Singapore's PDPA. Call recordings and parent contact details are stored in encrypted, access-controlled storage. You control data retention periods, and parents can request deletion at any time through your centre.

Stop losing parents to voicemail

15 minutes. We'll show you how Trelinx handles a parent calling to ask about P4 Science trial classes at your Bishan branch — in Mandarin, at 9pm on a Sunday.

Book a Demo