AI receptionist for
multi-outlet restaurants
in Singapore

Take reservations across calls and WhatsApp, answer catering questions, collect deposits — across all your outlets in Singlish, Hokkien, Cantonese, 24/7.

Friday peak: 50+ reservations a night per outlet. Every last-minute caller gets a confirmed table.

Your staff are too busy to pick up

Friday night hits and every outlet is slammed — 50+ reservation calls, catering enquiries piling up on WhatsApp, walk-in guests waiting. Your floor staff are serving tables, not answering phones. Every missed call is a lost booking, and every forgotten catering lead is revenue walking out the door.

How Trelinx helps multi-outlet restaurants

Reservation booking via call & WhatsApp

Guests book a table by calling or messaging on WhatsApp. Trelinx checks availability, confirms the reservation, and sends an instant confirmation — no staff needed in the loop.

Catering enquiry handling

Captures event date, guest count, dietary needs, and budget in a structured format. Your catering team gets a clean brief instead of a garbled voicemail.

Deposit collection via HitPay / PayNow

After confirming a reservation or catering order, Trelinx sends a payment link on WhatsApp. Guests pay immediately — reducing no-shows and securing your revenue upfront.

Per-outlet dashboard

Each outlet has its own number, menu, and reservation settings. The central dashboard lets you compare booking volume, peak hours, and missed-call rates across all locations at a glance.

Singlish, Hokkien & Cantonese support

Your regulars don't all speak textbook English. Trelinx handles “can book table for 8 tonight, Tanjong Pagar one” just as well as a formal reservation request.

Peak hour overflow handling

When Friday dinner service hits and calls spike, Trelinx handles the overflow so your staff stay on the floor. No busy signals, no voicemail — every caller gets through.

Frequently asked questions

Can it take reservations and check table availability?+
Yes. Trelinx connects to your reservation system or knowledge base to check availability in real time. It confirms the booking via call or WhatsApp, sends a confirmation message, and can even handle modifications and cancellations without staff involvement.
Does it handle catering enquiries?+
Trelinx captures catering details — event date, guest count, dietary requirements, and budget — then routes the enquiry to your catering team with all the information they need. No more sticky notes or forgotten voicemails.
Can it collect deposits?+
Trelinx can send a payment link via WhatsApp after confirming a reservation or catering order. It integrates with payment providers like HitPay and PayNow so your guests can pay immediately, reducing no-shows.
Does it work across all my outlets?+
Each outlet gets its own number, its own menu knowledge base, and its own reservation settings. Everything rolls up to a central dashboard so you can compare performance across outlets and spot trends.

Stop losing bookings to missed calls

15 minutes. We'll show you how Trelinx handles a guest calling to book a table for 10 at your Clarke Quay outlet — in Cantonese, at 6pm on a Friday.

Book a Demo